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What SOC Guru delivers

Incident Lifecycle
AI Analysis
24/7 Comms
Mitigation
Reporting
DETECTION TO RESOLUTION

Incident Lifecycle

Full coverage from the moment an alert fires through enrichment, investigation, resolution, and archival.

  • Automatic entity enrichment (identity, endpoint, TI)
  • Threat intelligence lookups against multiple databases
  • URL screenshots captured at incident creation
  • SLA tracking visible to analysts at all times
  • Incident history retained beyond 90-day Sentinel window
Full lifecycle coverage
SOC GURU AGENT

AI Analysis

The SOC Guru Agent handles high-volume, repetitive tasks around the clock. Transparent confidence scoring shows exactly why each decision was made.

  • AI-generated incident summaries and assessments
  • Confidence scoring per analysis component
  • Tier-based escalation recommendations
  • Cybersecurity LLM chatbot for analysts
  • Auto-closure based on configurable thresholds
Up to 80%
Auto-resolved by AI
Customer Communications

24/7 Comms

Configurable escalation matrices ensure the right people are notified through the right channel — within minutes of incident creation.

  • Fully integrated customer ticketing and Microsoft Teams chat
  • E-mail notifications for configured severity thresholds
  • SMS notifications for high-severity incidents
  • Automated phone calls with sequential dialling
  • Voice SOC mitigation authorisation via PIN
24/7
Ticketing, Teams Chat, Voice SOC
ONE-CLICK RESPONSE

Mitigation

Layered response capabilities from fully automated containment through to analyst-approved one-click actions.

  • AI-triggered mitigation for high-confidence threats
  • One-click actions from the Incident Workbench
  • Rule-based automatic mitigation via Sentinel
  • Customer-configurable mitigation rules
  • Voice SOC call-authorised mitigation with PIN
Automated containment
MITRE ATT&CK ALIGNED

Reporting

Real-time dashboards, automated reports, and a comprehensive self-service layer for the full operational lifecycle.

  • Live reporting dashboards within the platform
  • Automated monthly and quarterly reports
  • Interactive detection library covering all use-cases
Real-time dashboards

What makes SOC Guru unique

White-Label

Run It As Your Own Product

Custom branding, logos, subdomains, email sender addresses, and Voice SOC caller identity. Your customers see your brand — not ours.

Multi-Tenancy

Real Multi-Tenancy Support

Hierarchical account structures with full parent-child visibility controls. Each node operates its own Microsoft Sentinel instance. Built for MSSPs from the ground up.

RBAC

Granular Access Control

From SOC Analyst Reader to Finance Admin — granular RBAC across the full account hierarchy. Multiple roles per user, cumulative permissions.

Up to 80%

Transparent AI Resolution

Configurable auto-closure thresholds, automated enrichment, and AI-triggered mitigation. Transparent confidence scoring shows exactly why the AI made each decision — no black box.

No risk

No upfront invest

SOC Guru provides the complete operational backbone: detection engineering, incident management, customer communication, reporting, and business self-service — all on one platform. Risk-free, without any upfront invest.

See for yourself!

Do you want to learn more? We suggest you book a short and comprehensive demo of our Managed Sentinel Services right now. It will be worth your time!

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