2023 - 2024
Current category: 
Managed Sentinel

Maintaining a proper escalation matrix is the basis for automatic notification about and escalation of (critical) incidents. While the Essentials plan offers basic functionality in this regard (defining a fixed list of e-mail addresses depending on severity), the Enhanced and Enterprise plan offer a wide range of possibilities and communication channels including e-mail, text message and voice calls depending on the severity of the incident – all easily maintained via the AlpenShield App.

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