1.1 We are pleased that you are visiting our website and thank you for; Your interest. In the following we inform you ü about the handling of your personal data when you use our website. Personal data is all data with which you personally can be identified; nnen.
1.2 Responsible for; The data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is AlpenShield GmbH, Eckmü llnergasse 1/2/7, 1160 Vienna, Ö Austria, Tel.: +4313618062-0, E-Mail: office@alpenshield.io. The fü r the controller of personal data is the natural or legal entity who, alone or jointly with others, decides on the purposes and means of the processing of personal data.
2.1 At the bloß informational use of our website, i.e. if you do not register or otherwise provide us with information. , we only collect data that your browser transmits to the site server. (so-called " Server log files“). When you visit our website, we collect the following data, which can be used for; We are technically required to display the website to you:
Processing is carried out in accordance with ß Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving stability t and functionality t of our website. The data will not be passed on or used in any other way. However, we reserve the right to update the server log files afterwards. equaled to ü Verify should there be concrete indications of illegal use.
2.2 This website uses for security reasons; and to protect the Ü transmission of personal data and other confidential content (e.g. orders or inquiries to the controller) an SSL or TLS encryption; São Paulo. You can find it can be a lock; Connection to the string " https://“ and the lock icon in your browser line.
Fü For the hosting of our website and the presentation of the page content, we use a provider who provides its services itself or through selected services. subcontractors exclusively; on servers within the European Union.
S&aml All data collected on our website is processed on these servers.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
4.1 Microsoft Bookings
Fü To provide an online appointment booking feature, we use the services of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
For the purpose of making an appointment, ß Art. 6 para. 1 lit. b GDPR First and last name as well as e-mail address (and, if applicable, the telephone number, if a telephone appointment is required; nscht) is levied and ß Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in effective customer management and efficient appointment management to the provider ü and fü The appointment organization is saved.
After the appointment or after the agreed appointment period has expired, your data will be provided by the provider. scht.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
Fü r Dataü transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which is based on an adequacy decision of the European Union. Commission to ensure compliance with the European level of data protection
4.2 To process customer inquiries, we use the email ticketing system of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
Make ü Contact requests by mail via our website, these are stored and organized in the ticket system in order to enable chronological processing. and improve the service experience. You can find it nnen ü Always view the current status of the processing of your request via the individually assigned ticket number.
Fü In order to organise and process enquiries, personal data will be collected according to the extent to which they are provided, but in any case surname, first name and e-mail address, to the provider ü is transmitted, stored there and read.
Legal basis for The processing of this data is our legitimate interest in the efficient design of our customer service, in the fastest possible time. answer your request and optimize our service offering. ß Art. 6 (1) (f) GDPR.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
Fü r the Ü transfer of data to the USA, the provider relies on standard contractual clauses of the European Union. Commission, which ensures compliance with the European data protection levels.
4.3 Personal data is collected when contacting us (e.g. via contact form or e-mail). The data collected when using a contact form can be seen in the respective contact form. This data is used exclusively; for the purpose of answering your request or for the purpose of r the contact and the associated technical administration are stored and used.
Legal basis for The processing of this data is our legitimate interest in answering your request in accordance with ß Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, you must also legal basis for; r the processing Art. 6 para. 1 lit. b GDPR. Your data will be processed after completion; processing of your request scht. This is the case if the circumstances; nä that the facts in question are conclusive; end geklä rt and provided that there are no statutory retention obligations to the contrary.
5.1 Subscribe to our email newsletter
If you sign up for our email newsletter, ü we will send you regularly; ß Information about our offers. Mandatory information for r the Ü The newsletter is sent solely by your e-mail address. The provision of further data is voluntary and will be used to inform you personally. to appeal to kö Can. Qü When sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter when you receive an e-mail newsletter. if you expressly tell us Well stocked You have agreed to receive newsletters. We will then send you a request. e-mail asking you to confirm by clicking on a corresponding link. that you can would like to receive the newsletter.
With the activation of the Best& By clicking on the information links, you give us your consent for; The use of your personal data in accordance with ß Art. 6 (1) (a) GDPR. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to provide a mö misuse of your e-mail address to a spä at a later point in time. Can. The data collected by us when subscribing to the newsletter will be used exclusively; Lich fü r purposes of advertising address by means of the newsletter. You can find it subscribe to the newsletter at any time ü About the Dafü r provided link in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After unsubscribing, your e-mail address will be sent immediately. in our newsletter mailing list unless you expressly have consented to further use of your data or we have agreed to a the right to use data beyond this that is permitted by law and about which we will inform you in this statement; information.
5.2 MailerLite
Our email newsletters are sent ü About this provider: UAB “ MailerLite", J. Basanavič iaus 15, LT-03108 Vilnius, Lithuania
On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provide when registering for the newsletter to this provider in accordance with Art. 6 (1) (f) GDPR so that it can send the newsletter on our behalf. takes over.
Subject to your expression; consent pursuant to Art. 6 (1) (a) GDPR for the provider In addition, a statistical evaluation of the success of newsletter campaigns using web beacons or Zä hlpixel in the emails sent, which Ö Measure open rates and specific interactions with newsletter content Can. This also includes end devices. information (e.g. time of access, IP address, browser type and operating system) is collected and evaluated, but not with other data collections. Merged hrt.
Your consent to newsletter tracking can be can be used at any time with effect for; r revoke the future.
We have concluded a data processing agreement with the provider, which protects the data of our site visitors. and prohibits disclosure to third parties.
5.3 Our e-mail newsletters are sent ü via the provider's Microsoft Dynamics 365 service: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provide when registering for the newsletter to this provider in accordance with Art. 6 (1) (f) GDPR so that it can send the newsletter on our behalf. takes over.
Subject to your expression; consent pursuant to Art. 6 (1) (a) GDPR for the provider In addition, a statistical evaluation of the success of newsletter campaigns using web beacons or Zä hlpixel in the emails sent, which Ö Measure open rates and specific interactions with newsletter content Can. This also includes end devices. information (e.g. time of access, IP address, browser type and operating system) is collected and evaluated, but not with other data collections. Merged hrt.
Your consent to newsletter tracking can be can be used at any time with effect for; r revoke the future.
We have concluded a data processing agreement with the provider, which protects the data of our site visitors. and prohibits disclosure to third parties.
Fü r Dataü transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which is based on an adequacy decision of the European Union. Commission to ensure compliance with the European level of data protection
Matomo
This website uses a web analysis service provided by the following provider: InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, (" Matomo“)
To protect site visitors, Matomo uses a so-called "config_id" to perform various analyses of site usage within a short time window of up to 24 hours. . The "config_id" of the page is a fitting; A time-limited hash of a limited set of settings and attributes of the visitor. The config_id or config hash is a string of characters that is used for r a visitor is charged based on their operating system, browser, browser plugins, IP address, and browser language. Matomo does not use device fingerprinting and uses f&uum; r the creation of the "config_id" an anonymized IP address of the site visitor.
If the information processed in this way includes personal user data, the processing is carried out in accordance with ß Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes. In order to prevent data processing of your visitor data for; In order to object to the future, we will provide you with a separate objection procedure. on our website.
data is sent to the provider only if ü if the service is not itself hosted on our servers. In the case of self-hosting, there is no Ü Transmission of ü data collected via the service to the provider.
If the service is not hosted on our servers itself, we have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
Fü r Dataü transfers to New Zealand, an adequacy decision of the EU Commission applies in this case, which ensures compliance with European data protection standards for international data transfers.
7.1 Google Web Fonts
This site uses so-called web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
When calling up a page lä dt your browser will use the Web Fonts in their browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. This includes certain browser information, including; IP address, to the provider ü transmitted.
data can also ü can be transmitted to: Google LLC, USA
The processing of personal data in the course of contacting the font provider will only be carried out if you have informed us in accordance with the ß Art. 6 para. 1 lit. a GDPR to this end; consent. You can find it can revoke your consent at any time with effect for; You can revoke your future by using this service. via the " Cookie Consent Tool“ disable. If your browser does not support web fonts; , a standard font from your computer is used.
Fü r Dataü transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which is based on an adequacy decision of the European Union. Commission to ensure compliance with the European level of data protection
Further information on Google's privacy policy can be found here: https://business.safety.google
7.2 Microsoft Teams
Fü r the implementation For online meetings, video conferences and/or webinars, we use this provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA
The provider processes different data, whereby the scope of the processed data depends on; ngt what data you have previously or wä while participating in an online meeting, video conference or webinar. Your data as a communication participant will be processed and stored on the provider's servers. This can be In particular, your login details (name, email address, phone number (optional) and password) and session data (subject, subscriber IP address, device; information description (optional)).
Darü In addition, Picture and sound contributions as well as voice input in chats.
Qü The processing of personal data that is necessary for r the success contract with you (this also applies to; Processing process which are used to carry out pre-contractual measures are necessary), Art. 6 (1) (b) GDPR serves as the legal basis. If you have given us your consent to the processing of your data, the processing will be carried out on the basis of Art. 6 (1) (a) GDPR. Consent given can be can be used at any time with effect for; r revoke the future.
In the Ü is the legal basis for; r the data processing in the execution of online meetings, video conferences or webinars, our legitimate interest in accordance with Art. 6 (1) (f) GDPR in the effective implementation of the Online meeting, webinar or video conference.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
Fü r Dataü transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which is based on an adequacy decision of the European Union. Commission to ensure compliance with the European level of data protection
8.1 The applicable data protection law Towards you The controller has the following rights of data subjects (rights of access and intervention) with regard to the processing of your personal data, whereby for: r the respective options Prerequisites for the application legal basis:
8.2 RIGHT TO OBJECT
IF WE ARE INVOLVED IN THE CONTEXT OF A RELUCTANCE TO PURSUE AN INTEREST IN THE YOUR PERSONAL DATA BASED ON OUR Ü OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO SUCH PROCESSING WITH EFFECT FOR; R TO INSERT THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE HAVE MANDATORY PROTECTIVE REQUIREMENTS. RDIGE GRÜ NDE FÜ R CAN PROVE THE PROCESSING THAT PROTECT THEIR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS Ü OR IF THE PROCESSING OF THE ASSERTION, FROMÜ EXERCISE OR DEFENSE OF LEGAL CLAIMS; CHEN DIENT.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU KÖ THE OBJECTION AS DESCRIBED ABOVE. BEN.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – if included; gig – addsä on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of an explicit consent ß Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you revoke your consent.
Are there legal retention periods for; Data processed within the framework of legal law legal or legal transaction ftsä similar obligations are processed on the basis of Art. 6 (1) (b) GDPR, this data will be routinely processed after the expiry of the retention periods. ß ig gelö insofar as they no longer contribute to the performance of the contract; or the initiation of a contract and/or there is no legitimate interest on our part in the further storage.
When processing personal data on the basis of Art. 6 (1) (f) GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 (1) GDPR. unless we can Imperative protective requirements Reasons nde fü Demonstrate the processing that affects your interests, rights and freedoms. or the processing serves to assert, explain; or defense of legal claims; chen.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) (f) GDPR, this data will be stored until you exercise your right to object in accordance with Art. 21 (2) GDPR. ben.
Insofar as the other information contained in this Declaration S&B Unless otherwise indicated by specific processing situations, stored personal data will be stored in the Ü Others then gelö If you are looking for r the purposes, for or processed in any other way.
